Privacy policy

Our Commitment To Privacy

Your privacy is important to us. To better protect your privacy we provide this notice explaining our online information practices and the choices you can make about the way your information is collected and used. To make this notice easy to find, we make it available on our homepage and at every point where personally identifiable information may be requested.

The information we collect

In order to process your reservation we do require certain information. This will include the name of the person making the booking, your, address, telephone number, email address. All of this information is required for ensuring you reservation.

The information we DON’T collect.

We do not store credit card information on our systems.

Payment Processing

Your credit card transaction will be processed by JCC Payment Systems Ltd, a company which is owned by the Bank of Cyprus, Marfin Popular Bank, Hellenic Bank, Piraeus Bank, National Bank of Greece, Alpha Bank, Coop Central Bank, Universal Bank, Emporiki Bank and Société Générale. JCC provides all the secured facilities and takes care of your credit card transactions with us, giving the extra confidence needed to all our clients.

How we use information

Estella collects your information exclusively for the purpose of confirming your reservation and does not share, sell, trade or rent your personal information with third parties. We will keep your personal details in a secured environment, in accordance with European Law.

Security and Data Protection

In addition and as required by the European Law, we follow strict security procedures in the storage and disclosure of information which you have given to us, to prevent unlicensed access. In order to secure your data, our security procedures may occasionally request proof of identity before we are able to expose sensitive information to you.

Cookies

Cookies are small pieces of information that are stored by your browser on your computer’s hard drive. Our Cookies do not contain any personal information. Cookies can be deleted from your hard drive. Most web browsers automatically accept Cookies, but you can easily change your browser settings to prevent that. Even without a Cookie you can still use most of the features on the web site.

Your Consent

By using this Web site, you accept the collection and use of this information by Estella in the ways outlined above. If we decide to change our privacy policy, we will post those changes on this page, so that you are always aware of the information that we collect.